Zappos
Adaptive

Zappos Adaptive is an online retailer offering functional, fashionable clothing, shoes, and accessories designed to meet the needs of people with disabilities and other specific functional requirements. The mission is to make adaptive fashion more accessible, and simplify the shopping experience for individuals with varying mobility, dexterity, and sensory needs.

Art Direction, Web Design, Digital Design, Print Design, Experiential Design, Campaign Ideation, Digital Campaign Creative, Creative Strategy.

Visibility, Advocacy and Inclusion

Zappos Adaptive empowers customers with disabilities by offering a wide selection of adaptive styles from well-known brands, and collaborating with designers to create products that meet specific needs, such as magnetic closures, adjustable fits, and sensory-friendly fabrics. Through partnerships with brands like Nike, Sorel, and Reebok, as well as organizations like Runway of Dreams and the Special Olympics, Zappos Adaptive has earned industry-wide recognition as a leader in adaptive fashion and accessibility, helping to pave the way for a more inclusive fashion future.

My role as lead designer and art director was to create impactful visuals that resonated with an underserved audience, and ensure creative alignment for brand partnerships and marketing campaigns, creating a cohesive experience for the Zappos Adaptive brand across all platforms.

Zappos Adaptive
epoch: 2020/2024
Role: Design, Art direction
zappos adaptive is an online retailer for people with disabilities

the adaptive brand

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Woman wearing gray SOREL boots and a beige coat seated on a mobility scooter in an outdoor urban setting, highlighting inclusive and adaptive fashion for people with disabilities.Woman and man wearing SOREL boots, smiling and sitting on city steps in fall attire, showcasing adaptive, stylish footwear in an inclusive lifestyle scene.
Promotional banner for SOREL Universal featuring inclusive footwear designed for people with disabilities, with models showcasing the collection in real-life streetwear settings, including a woman using a mobility scooter and a man in adaptive boots.Promotional banner for SOREL Universal featuring inclusive footwear designed for people with disabilities, with models showcasing the collection in real-life streetwear settings, including a woman using a mobility scooter and a man in adaptive boots.
Promotional materials showcasing the SOREL x Zappos Adaptive collaboration, featuring inclusive footwear designs like the Explorer Boot and Emelie Chelsea Boot, adapted with accessible features for people with disabilities and styled in lifestyle imagery to highlight function and fashion.Promotional materials showcasing the SOREL x Zappos Adaptive collaboration, featuring inclusive footwear designs like the Explorer Boot and Emelie Chelsea Boot, adapted with accessible features for people with disabilities and styled in lifestyle imagery to highlight function and fashion.

Zappos Adaptive x Sorel Collab

Brand Strategy

The Zappos Adaptive brand reflects the vibrant, diverse spirit of its community through a visual identity that’s both joyful and inclusive. From bold colors and playful patterns to clear, accessible typography, every design element is thoughtfully crafted to celebrate positivity and highlight the innovative features of the adaptive products it offers.

The result is an elevated and welcoming shopping experience. The brand combined editorial imagery with user-generated content to strike a balance between polished presentation and authentic community representation.

Flat lay view of the Zappos Adaptive brand guidelines designed by Between State, showcasing logo system, typography, color palette, photography style, and accessibility-focused design elements for an inclusive brand identity.

Zappos Adaptive Brand Guidelines

Brand guidelines were developed in close collaboration with creative agency Between State and the Zappos Adaptive team. Together, we crafted a system that balanced bold, expressive visuals with accessibility best practices—ensuring the brand feels welcoming, empowering, and easy to engage with across all platforms.

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Four diverse models with visible disabilities, including prosthetics and a wheelchair, wearing adaptive fashion against colorful, geometric backdrops—representing inclusion, accessibility, and style from Zappos Adaptive.Four diverse models with visible disabilities, including prosthetics and a wheelchair, wearing adaptive fashion against colorful, geometric backdrops—representing inclusion, accessibility, and style from Zappos Adaptive.
Close-up of a child’s adaptive sneaker by PLAE, featuring easy-access double velcro straps and breathable mesh, displayed on a vibrant turquoise background—highlighting functional design and playful style.Canvas tote bag featuring the Zappos Adaptive logo with black handles, symbolizing inclusive fashion and accessible brand identity in a clean, modern design.
User-generated content collage featuring diverse individuals with disabilities confidently showcasing adaptive fashion in real-life settings—highlighting community representation and inclusive style from Zappos Adaptive.User-generated content collage featuring diverse individuals with disabilities confidently showcasing adaptive fashion in real-life settings—highlighting community representation and inclusive style from Zappos Adaptive.

special olympics

The highlight of my work with Adaptive was leading the visual design strategy for the Zappos partnership with the Special Olympics.

It was one of the most significant collaborations in company history, and it was an honor bringing it to life.

results

over 1m

Unique impressions for Special Olympics landing page.
Several styles from sold out within hours, highlighting effective marketing strategy and impactful visuals.
Executed Art Direction for one of the most important brand partnerships in Zappos history.
Image of the 2022 Special Olympics opening ceremonyImage of the 2022 Special Olympics opening ceremony

Showcasing Talent, Driving Acceptance

The 2022 Special Olympics USA Games delivered a world-class sporting event that celebrated the abilities of its athletes, while building partnerships fostering inclusion and acceptance for people with disabilities.

As the official footwear provider and a champion of adaptive fashion, Zappos joined forces with the Special Olympics on a far-reaching initiative that spanned web, print, and live activations. At the heart of the campaign was a Zappos-exclusive, limited-edition collection of Special Olympics merchandise, featuring inclusive designs from brands like Crocs, Reebok, UGG, and ASICS—launched on a dedicated landing page celebrating the athletes’ spirit. The partnership culminated at the Special Olympics event, where every athlete received a complimentary health screening and a pair of athletic shoes of their choice, underscoring commitment to empowerment and inclusion.

Pitch deck for exclusive product line for Zappos x Special Olympics collaborationPitch deck for exclusive product line for Zappos x Special Olympics collaboration

Zappos x Special Olympics Product Line

Magazine Ad for Zappos Collaboration with the Special Olympics featuring illustration work by senior designer Alex MeraSite banner for Zappos x Special Olympics

This was one of the largest, inclusive multifaceted partnerships that Zappos participated in as a sponsor. We were fortunate to have Alex as an integral part of the creative strategy, design of our special landing pages, national campaigns, and highlighting our brands and athletes throughout the entire event.

• Dana Zumbo, Business Development Manager, Zappos.com

the landing page

The centerpiece of the partnership was a dedicated landing page on the Zappos Adaptive site, showcasing an exclusive product line from participating brands. An editorial shoot brought the campaign to life, celebrating the spirit and unity of the athletes.

My design approach emphasized the athletes as the true heroes—using oversized frames and border-breaking compositions to create a sense of depth and energy. The page was crafted in close collaboration with the Special Olympics creative team, resulting in a campaign so resonant that several styles sold out within hours of launch.

Editorial image from Zappos Adaptive Special Olympics photoshoot.Editorial image from Zappos Adaptive Special Olympics photoshoot.
Editorial image from Zappos Adaptive Special Olympics photoshoot.Editorial image from Zappos Adaptive Special Olympics photoshoot.
Three Special Olympics athletes pose in adaptive athleticwear and sneakers from ASICS, Reebok, and Brooks—highlighting inclusion and empowerment in the Zappos Adaptive x Special Olympics campaign.Three Special Olympics athletes pose in adaptive athleticwear and sneakers from ASICS, Reebok, and Brooks—highlighting inclusion and empowerment in the Zappos Adaptive x Special Olympics campaign.
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live activation

Zappos Adaptive creative team members at the 2022 Special Olympics USA Games in Orlando, Florida, wearing event credentials and team apparel. This behind-the-scenes photo captures the spirit of collaboration, inclusion, and brand storytelling at a major adaptive sports event.Content creator and Zappos Adaptive team member flexes playfully at the 2022 Special Olympics USA Games, holding a smartphone stabilizer. Posed in front of a branded backdrop, the image highlights inclusive media coverage, digital content creation, and brand engagement at adaptive sporting events.

other projects

other projects